Payment Policy - Hokappa

Thank you for shopping at Hokappa. This Payment Policy outlines the terms and conditions related to payments made on our website, www.hokappa.com.

1. Accepted Payment Methods

We accept the following forms of payment:

Visa
MasterCard
American Express
Discover

All transactions are processed in USD (United States Dollar).

2. Payment Processing

All payments are securely processed through encrypted and PCI-compliant payment gateways. Hokappa does not store or have access to your full credit card details at any time.

3. Order Confirmation

After your payment is successfully processed, you will receive an email confirmation with your order details. If you do not receive an email within 24 hours, please contact our customer service team at support@hokappa.com.

4. Failed or Declined Payments

If your payment is declined or fails to process, your order will not be completed. Please check with your bank or try a different payment method. If issues persist, contact us for assistance.

5. Taxes and Fees

Applicable sales tax will be added to all orders shipped within the United States, based on your shipping address. You are responsible for any other fees related to international transactions or bank charges (if applicable).

6. Fraud Prevention

To protect against fraud, we reserve the right to request additional identification or verification before processing large or suspicious orders. Hokappa also reserves the right to cancel any order suspected of fraud or unauthorized activity.

7. Payment Disputes

If you believe your payment was charged in error, please contact us at support@hokappa.com within 7 days of the transaction. Unauthorized chargebacks may result in the restriction or suspension of your account.