Privacy Policy - Hokappa

At Hokappa (www.hokappa.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
When you interact with us, such as placing an order, signing up for an account, or contacting customer service, we may collect:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed via secure third-party payment gateways)

b. Non-Personal Information:
We also collect non-identifiable information automatically when you use our website, including:

IP address
Browser type and version
Device information
Pages visited and time spent on site
Referring website or search engine

2. How We Use Your Information

We use the information collected to:

Process and fulfill orders
Provide customer support
Send order updates and promotional emails
Improve website functionality and user experience
Prevent fraudulent activities and ensure site security
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties in the following cases:

Service Providers: Payment processors, shipping partners, and marketing platforms
Legal Compliance: If required by law or to protect our rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Analyze website traffic and trends
Provide personalized content and advertising

You can modify your browser settings to disable cookies, but this may affect your user experience.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login information confidential.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or deletions
Opt out of marketing communications

To exercise these rights, contact us at support@hokappa.com.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.